1. NOT A SUBSTITUTE FOR PROFESSIONAL CARE

Agape Interlink chatbots (Parent Bridge and Raining Heart) are NOT:

• Licensed therapy, counseling, or psychotherapy

• Medical advice, diagnosis, or treatment

• Crisis intervention services

• Substitutes for professional mental health care

• Family therapy or clinical treatment

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We are:

• Educational support tools using evidence-based techniques

• AI-powered coaching resources (not human therapists)

• Supplementary support, not primary care

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2. AI LIMITATIONS

Our chatbots use advanced AI (Grok 4.1 Fast by xAI), but:

• May make errors or provide incomplete information

• Cannot understand complex emotional nuances like a human therapist

• Cannot detect all crisis situations - you must self-advocate

• Base responses on training data, not your specific clinical history

• Require human oversight for critical decisions

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3. WHEN TO SEEK PROFESSIONAL HELP IMMEDIATELY

DO NOT rely on chatbots if you are experiencing:

IMMEDIATE DANGER:

• Suicidal thoughts or plans → NZ Lifeline: 0800 543 354 (24/7)

• Self-harm urges → 1737: Free call/text (24/7)

• Medical emergency → 111

CHILD SAFETY CONCERNS:

• Suspected child abuse or neglect → NZ Police: 111

• Child expressing suicidal thoughts → Youthline: 0800 376 633

• Child safety emergency → Oranga Tamariki: 0508 326 459

FAMILY VIOLENCE:

• Domestic violence situation → Police: 111

• Family Violence Info Line: 0800 456 450

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MENTAL HEALTH CRISIS:

• Severe depression, anxiety, psychosis → Contact GP or Mental Health Crisis Team

• Substance abuse emergency → Alcohol Drug Helpline: 0800 787 797

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HONG KONG RESOURCES:

• Suicide Prevention: 2382 0000

• Samaritans: 2389 2222

• Social Welfare: 2343 2255

• Police: 999
   

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4. CERTIFICATION & STANDARDS DISCLAIMER

Internal Quality Standards:
Our services have been self-evaluated against recognized industry standards including:

• VERA-MH (Mental Health Safety): 4.5/5

• DBT AC-1 Fidelity: High validation

• npj Digital Medicine: 9/10

• EurekAlert Ethics: Zero deceptive empathy

• UNICEF Child-Centered: 7/9 (parent-focused adaptation)

• AACC Christian Counseling: 93% aligned

IMPORTANT CLARIFICATIONS:

• These are INTERNAL self-evaluations, not official certifications

• We are NOT officially certified by these organizations

• Scores based on systematic testing protocols using Claude Haiku 4.5

• NOT third-party audited or endorsed by these bodies

• These represent design principles and quality goals, not regulatory approvals
   

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5. NO WARRANTY

Services are provided "AS IS" without any warranties, expressed or implied:

• No guarantee of accuracy, reliability, or completeness

• No guarantee of therapeutic outcomes or improvements

• No guarantee of uninterrupted or error-free service

• No warranty of fitness for a particular purpose

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6. LIMITATION OF LIABILITY

To the fullest extent permitted by New Zealand law:

• We are not liable for decisions made based on chatbot advice

• We are not responsible for any damages arising from service use

• We are not liable for third-party actions (e.g., YourGPT.ai platform issues)

• Your use of services is at your own risk

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7. EMERGENCY SITUATIONS

Our chatbots are NOT designed for emergencies:

• Cannot dispatch emergency services

• Cannot provide real-time crisis intervention

• Cannot replace emergency hotlines or 111

If you are in immediate danger, call 111 (NZ) or your local emergency number.
 

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8. CHRISTIAN VALUES DISCLAIMER

Parent Bridge and Raining Heart integrate Christian ethical values (patience, grace, empathy, compassion):

• Values integration is OPTIONAL and respectful

• "Secular Pivot" available - just say "no religion" or "no faith"

• We do not proselytize or require any faith commitment

• Coaching techniques are evidence-based, not faith-dependent

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9. PARENTAL RESPONSIBILITY

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Parent Bridge provides parent coaching, not advice TO children:

• Parents remain responsible for all parenting decisions

• Chatbot suggestions are educational only, not directives

• Parents should use professional judgment and consult experts as needed

• We are not liable for parenting outcomes

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10. TECHNICAL DISCLAIMER

• Services require internet connection and compatible device

• We cannot guarantee 24/7 availability

• Technical issues may occur (platform downtime, AI errors)

• We reserve the right to suspend services for maintenance

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11. CHARITABLE TRUST STATUS

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Agape Interlink is currently applying for Charitable Trust status (Charities Act 2005):

• Application pending - NOT yet registered

• Donations are NOT currently tax-deductible

• We will update this notice when registration is complete

• Services remain free regardless of charitable status

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12. EXTERNAL LINKS

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Our website may contain links to external resources (crisis hotlines, professional services):

• We are not responsible for external content or services

• External sites have their own privacy policies and terms

• Links provided for convenience only, not endorsement

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13. USER RESPONSIBILITY

You are responsible for:

• Seeking professional help when needed

• Making informed decisions about your wellbeing

• Verifying important information with qualified professionals

• Understanding the limitations of AI support

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14. CONTACT FOR DISCLAIMER QUESTIONS

Questions about this disclaimer:

• Email: agapeinterlink@gmail.com 

• Phone: +64 22 692 6199

• WhatsApp: +852 9464 0494

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15. YOUTUBE CONTENT DISCLAIMER

No-Nonsense Gospel (串嘴大叔講耶穌):

• Not represents Ivan Hui's personal theological views

• Educational and commentary purposes only

• Not official denominational teaching

• Viewers may respectfully disagree

• Not a substitute for pastoral care or theological education

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16. ACCEPTANCE

By using our services, you acknowledge that you have read, understood, and accept this disclaimer.